Insurer reports · ten organizations checked so far

See what each insurer has made public.

These pages bring together the insurer’s own prior-authorization report, the public numbers we can compare, and the gaps that make a report hard to check. They are not grades for care and they do not describe what happened in your individual case.

InsurerA number from the public recordPublic report
Kaiser Permanente19.5% of standard requests denied, flagship So. California Medicare contract (H0524), 2025Posted · full data
UnitedHealth Group12.8% of MA prior-authorization requests denied in 2024 — the highest of any major insurerSummary on web · data blocked
Cigna27% of standard prior-authorization requests denied, CY2025 — with no request counts disclosedNon-compliant · no counts
Humana5.8% of MA prior-authorization requests denied in 2024 — among the lowest of major insurersPosted · full data
Highmark4% of standard MA requests denied on its largest contract (H3916), 2025Posted · errors found
Centene12.3% of MA prior-authorization requests denied in 2024 — second highest of major insurersFragmented
Elevance Health4.2% of MA prior-authorization requests denied in 2024 — the lowest of major insurersScattered
Molina Healthcare22% of in-network marketplace claims denied in 2024 — second highest of the nineteen largestPortal-locked
Blue Cross Blue Shield of Michigan4.2% of 800,694 standard Medicare Plus Blue requests denied in 2025 — with 88% of appeals won by patientsPosted · full data
CVS Health (Aetna)19.9% of its MA denials were appealed in 2024 — the highest appeal rate of any major insurerPercentages only