Insurer record · Marketplace (individual & family) plans only · exited Medicare Advantage

Cigna

27%

of standard prior-authorization requests denied, CY2025 — with no request counts disclosed

Dataset: Prior-authorization postings · payers' own sites · CY2025

Missing the counts See the public-record check →

From the payer’s own CY2025 posting

What Cigna disclosed

Measure	What the insurer reported	Note
Standard requests denied	27%
Expedited requests denied	22%
Appeals won by patients	16%
Average decision time (standard)	3.95 days
Request volumes	Not disclosed

Source · Cigna CMS annual prior-authorization statistics, CY2025

Published: created Mar. 2026
Capture note: Captured Jul. 8, 2026.
Public lineage: Original source linked below. A public immutable archive and provenance ID are not yet published.

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Appeal drafting · free to use

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Start with the facts in your notice. The builder adds public context only when it matches Medicare Advantage prior authorization, and labels that context so it is not confused with evidence about your individual request.

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We do not publish a prewritten statistics block for this payer because the current data cannot be matched cleanly to an individual plan and denial type.

On the record

Also a high claim-denier in the marketplace.

On the separate measure of marketplace claim denials, Cigna denied 21% of in-network claims in 2024 — 3.7 million claims — placing 5th highest of the nineteen largest marketplace parent companies.

Source · KFF analysis of the CMS Transparency in Coverage PUF (2024 plan year)

Published: Mar. 24, 2026
Capture note: HealthCare.gov states only; CMS does not audit insurer submissions.
Public lineage: Original source linked below. A public immutable archive and provenance ID are not yet published.

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See how these figures are collected, what they can and cannot tell you, and how to request a correction on the methodology page. Compare payers on the rankings page.